الشحن

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if available).

Shipping Times

Estimated delivery time is 12–14 business days depending on your location and shipping carrier.

Please note:

  • Business days do not include weekends or public holidays
  • Shipping times are estimates and may vary due to high demand, customs processing, weather conditions, or carrier delays

Shipping Delays

While we work hard to deliver orders on time, delays may occasionally occur that are outside our control. We are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather disruptions
  • Incorrect shipping addresses provided by customers

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered, please contact us as soon as possible. We cannot guarantee address changes after an order has been processed.

Lost or Stolen Packages

If your package is lost or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, contact us and we will do our best to help.

Contact Us

If you have questions regarding shipping or your order status, please contact us through our support page or email.